Class and workshop policies
We are excited to welcome you to a class or workshop at Inner Harbour Yarn! Please review the information below to ensure you get the most our of your experience!
Preparation and materials:
We want to best support you in learning new skills! Please review all class information and prep (emailed to you ahead of the first class session). Multi-session classes will have work to complete between sessions. You will get the most out of your class if you are able to complete all prep and between-session work!
Most of our classes include yarn. Many require you to bring your own needles/hooks and some require you to bring other materials. This information is also on the class listing and in the email. Please come prepared with required equipment and materials to ensure you can fully participate. If you need to purchase something ahead of the class, send us an email or drop into the shop and we will be glad to assist you!
Refunds:
Out of respect for our instructor's time and skills, we have limited ability to offer refunds. That being said, we understand that life happens! For cancellations more than 2 weeks ahead of the first class, we offer refunds minus an administrative fee. More details:
| Timeline | Refund available |
| More than 2 weeks from the first class in the series | 90% |
| More than 48 hours from the first class in the series | 50% |
| Less than 48 hours from the first class in the series (including subsequent sessions for multi-session classes) | 0% |
Code of conduct:
Inner Harbour Yarn is a positive, supportive environment. To this end, we ask all instructors, staff, and class participants to agree to the following code of conduct.
Be kind - we do not tolerate hate speech, discrimination, or aggressive behaviour. Treat others with kindness and respect.
Be constructive - come ready to learn something new. Understand that we are all at different skill levels. Support each other in learning about our craft.
Support artists - purchase patterns, where required for the class, from the designer. Do not steal or copy others' work without permission.
We are a queer-positive, anti-racist space and do our best to ensure participants of all walks of life are comfortable and supported in our classes. We regret that our current location is not wheelchair accessible - participants must climb approximately 10 steps to reach our unit.
If there is something we or your instructor can do to support you, please reach out to us ahead of the class!